Refund Policy

Refund Policy

Your Account; Notification Preferences

If you do not have an LezrApp account, you will need to establish an account with LezrApp to use the Service. To manage your LezrApp notification preferences, please visit the LezrApp notification settings page.

Membership Plans

As part of our Service, we may offer membership plans and may change them and their features from time to time. If you sign up for a membership plan, you agree to the terms, conditions and limitations associated with them that are posted on our websites or applications.

Fees and Renewal

Fees for subscription plans and other services will be stated at the time of your sign-up, as applicable, and provided in our help pages. The fees for subscription plans may change at any time. Fees may be subject to tax, collected by us or a third party through which you transact, and are non-refundable except in the specific circumstances described in the Terms.

We accept a variety of payment methods depending on the type of subscription plan you choose. If you sign up for an auto-renewing membership plan, your LezrApp membership will automatically renew at the end of each period and we or the third party through which you transact will charge you the membership fees at the time of renewal (“Recurring Payments”). By signing up for an auto-renewing plan you authorize us, or a third party through which you transact to collect the membership fee for the next membership period .

LezrApp membership only becomes effective upon successful authorization of payment or successfully enabling Recurring Payments. If the payment methods provided by you are declined for payment of your membership or subscription fees or you do not have a valid payment method on file on your renewal date, we may at our option, limit access to subscription, as applicable, unless you provide us with a valid payment method. If you provide us with a valid payment method and are successfully charged before your membership or subscription is cancelled, your new membership or subscription period will be based on the original renewal date and not the date of the successful charge.

Subscription Cancellation

You may discontinue your subscriptions plans by visiting your Subscription page provided on Settings Page and adjusting your membership settings or subscription preferences (as applicable), or by contacting our Customer Service team. If you cancel your subscription, you will not receive a refund of any fees already paid. Your member benefits terminate when your subscription is cancelled, but cancellation does not terminate your license and access to view your content only.

Promotional Trial Memberships

We sometimes offer certain customers various trial or other promotional memberships, which are subject to the Terms except as otherwise stated in the promotional offers. We reserve the right, in our sole discretion, to determine your eligibility. Trial members may, at any time (through your Account Details), choose not to continue to paid subscription by cancelling prior to the end of the trial period.

Service Restrictions

We reserve the right to accept or refuse membership or to restrict use of the Service in our discretion. You may not transfer or assign your subscription or any Service benefits. We may take actions we deem reasonably necessary to prevent fraud and abuse, including placing restrictions on the amount of content or other services that can be accessed from the Service at any one time.

Agreement Changes

We may in our discretion change the Terms and all elements of them and any aspect of the Service at any time, without notice to you. If any change to the Terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes and the remainder of the Terms. Your continued use of the Service after we change the Terms constitutes your acceptance of the changes. If you do not agree to any changes, you must not use the Service and must cancel your subscription.

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